Returns & Exchanges
At Momcozy, we want you and your baby to be completely satisfied with your purchase. If you are not happy with your order, we offer hassle-free returns on unworn and unwashed fashion items within 30 days of delivery.
Initiate Your Return
Visit our online Returns Center and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the products are in their original condition.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing